Saturday, 25 May 2019

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Consumer NZ reveals most trusted cars

Consumer NZ reveals most trusted cars

According to the latest car reliability survey by Consumer NZ of their 11,209 members, Skoda owners are a satisfied bunch, with 95 percent of the respondents saying they would buy the same make again.

Once regarded as a laughing stock of European brands, the Czech car has had a major uplift in quality and popularity since being taken over by Volkswagen.  People should not have been surprised to see it come so high on the list, but they definitely would not have been surprised to see so many Japanese makers there.

The most reliable models from the survey were the Honda Civic, CRV and Jazz, Hyundai i30, Kia Rio, Mazda 2 and 3, Mitsubishi ASX and Lancer, Nissan Tiida, Suzuki Swift and the Toyota Corolla, Prius and Yaris.

Honda, Mazda, Toyota, Mitsubishi and Suzuki makes again scored highly. The makes were all given an “above average” reliability rating by their owners.

As well as rating cars for their reliability, respondents also provided satisfaction ratings and stated whether they would buy the car again. Skoda scored the highest in both these categories.

 Questions about vehicle models saw the Toyota Hi Ace came out on top. Ninety-three percent of those who reviewed the van said they were satisfied or very satisfied and all said they would buy the same model again.

Other car models that did well for satisfaction were Toyota Prius, Kia Cerato, Mazda CX-7, Suzuki Sx4  and Hyundai Getz - all were given a “satisfied or very satisfied” rating by their owners.

Those models with the least satisfied owners were Holden Captiva, Nissan Murano, BMW 1 Series, Nissan Primera and Volkswagen Passat.

Respondents were asked about the problems they’d had with their vehicles and heading the list was electrical faults.

Thirty-six percent of 4-wheel-drives had at least one problem compared with 31 percent of 2-wheel-drives.

Diesel-powered vehicles were slightly less reliable than petrol vehicles - 38 percent of diesels and 32 percent of petrol vehicles had at least one problem. Used imports were slightly less reliable than NZ-new used cars.

10 most likely cars to be bought again -

Skoda, Honda, Lexus, Mazda, Toyota, Audi, Mercedes-Benz, Hyundai, Subaru and Volvo.

10 models least likely to be bought again -

Renault, Daihatsu, Holden, Peugeot, Land Rover, Citroen, Mini, Jeep, Ford and Volkswagen.

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